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Frequently Asked Questions

All of our locations boast one-of-a-kind facilities nestled in the beautiful desert landscape.

Village Clubs Camelback pilates class with instructor guiding a lunge pose on reformer, others practicing in bright studio.

General Gym Questions

Can I try the club before joining?

Yes! We offer a complimentary 7-Day VIP Trial so you can experience everything Village Clubs has to offer—unlimited fitness classes, top-tier equipment, pools, tennis courts, spa access, and more. It’s the best way to see if the Village lifestyle is the right fit for you. You can sign up online or visit any of our four club locations to get started.

How do I join, and what’s included in a membership?

Membership includes access to all club amenities like group fitness classes, pools, tennis courts, kids’ club, and more. You can join online or in person—staff will help finalize setup and benefits.

Can I visit all Village Clubs with my membership?

Yes, if you choose the “Village Choice” membership. Otherwise, you’ll have access to your selected home club only.

Can I bring guests to the club?

Yes! Members receive complimentary guest passes and can bring additional guests for a daily fee. Guests must be accompanied and register at the front desk.

What types of classes are offered, and do they cost extra?

Village Clubs offer 100+ weekly classes including yoga, HIIT, cycle, Pilates mat, and more. Most classes are included in your membership. Pilates reformer, tennis lessons, and some specialty programs may have additional fees.

How do I sign up for a class?

You can reserve your spot through the Village Clubs app or member portal. Many classes fill quickly, so we recommend booking early.

Is childcare available at the club?

Yes! The Kids’ Club provides a fun, supervised space for children while parents work out. Reservations are required and time limits apply.

What are the age requirements for kids to use the club or equipment?

Children ages 10–13 must complete a certification to work out independently. Kids under 10 must be supervised by a parent or guardian unless in Kids’ Club.

How do I book a spa service?

Spa appointments can be made by calling your club’s spa desk. 

  • DC Ranch Spa: (480) 515-5522
  • Gainey Spa: (480) 609-6979
  • Ocotillo Spa: (480) 656-0045
  • Camelback Spa: (602) 840-6412

When will I be billed, and how do I update my payment method?

Monthly dues are charged on the 15th. You can update payment details anytime via the app or member portal.

How do I freeze or cancel my membership?

Contact Member Services in writing to make any changes to your membership. Verbal requests are not accepted.